30 Day Satisfaction Guarantee

Refunds and Returns Policy

You or the recipient of an order may return an item that has been purchased from Neotheme because you have changed your mind or are unhappy with the product, only after authorization with a Neotheme representative. However, keep in mind we are not obligated to replace or refund a “change of mind” purchase, and in most cases will not accept a return on this basis, or on the basis that a purchased product is not compatible. So remember to choose your products carefully.

If any provision of this Policy shall be held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions of this Policy shall in no way be affected or impaired thereby, so long as the remaining provisions of this Policy still express the original intent of Neotheme. If the original intent of Neotheme cannot be preserved, this Policy shall either be renegotiated or terminated.

Neotheme may update this policy at any time without prior notice.